Terms of Service

Terms of Service

Effective date: 10/07/2026

These Terms of Service ("Terms") govern access to and use of FieldDesk, the internal business and property-maintenance management application operated by Gardner Property Services LLC ("Gardner Property Services," "we," "us," or "our").

1. Acceptance of Terms

By accessing or using FieldDesk, you agree to these Terms and to our Privacy Policy at https://gardnerpropertyco.com/privacy-policy. If you do not agree, do not use the application.

2. The FieldDesk Application

FieldDesk is used to manage our business operations. This includes customers, properties, work orders, schedules, employee and crew information, photos, documents, quotes, invoices, accounting ("Books") information, and related business records. FieldDesk is an internal business tool and is not offered to the general public.

3. Authorized Business Users

FieldDesk may be used only by Gardner Property Services and the people we authorize, such as our owners, employees, and crew members, and only for our business purposes. Authorization may be limited to specific functions and may be changed or withdrawn at any time.

4. User Responsibilities

If you use FieldDesk, you agree to:

use it only for authorized business purposes;

enter information that is accurate to the best of your knowledge;

handle customer, employee, and business information with care and keep it confidential;

follow company instructions and applicable laws; and

promptly report any suspected unauthorized access or error.

5. Account and Security Responsibilities

You are responsible for keeping your sign-in credentials, PINs, and devices secure and for activity that occurs under your access. Do not share credentials or allow anyone else to use your access. Tell us immediately if a device is lost or you believe your access has been compromised.

6. Business Records and Information

Information and records in FieldDesk belong to Gardner Property Services. Users do not acquire any ownership of those records by using the application. Records must not be copied, removed, or disclosed except as needed for authorized work.

7. Google Integrations

FieldDesk may connect to Google services, including Gmail and Google Drive, for authorized business workflows. These connections require an authorized user to sign in with Google and grant permission. Use of Google services is also subject to Google's own terms and policies. Access can be revoked at any time through the Google Account permissions page. Our handling of information from Google services is described in our Privacy Policy.

8. Email Functionality

FieldDesk can prepare business emails, such as invoices and quotes, to be sent from the company's designated INFO email account. Emails are sent only after review and approval by an authorized person. The email functionality may be used only for legitimate business communications with our customers and business contacts. It may not be used for unsolicited bulk email or for any unlawful or misleading message.

9. Prohibited Misuse

You may not:

access or use FieldDesk without authorization or beyond your authorization;

use it for any unlawful, fraudulent, or harmful purpose;

attempt to bypass, disable, or interfere with its security or access controls;

introduce malicious code or deliberately disrupt its operation;

copy, extract, or disclose business or personal information except as authorized; or

reverse engineer, resell, or redistribute the application.

10. Intellectual Property

FieldDesk, including its software, design, and content, and the Gardner Property Services name and branding, belong to Gardner Property Services LLC or its licensors. These Terms do not transfer any rights in them. Third-party names and services, including Google, Gmail, and Google Drive, belong to their respective owners.

11. Availability and Service Changes

We may change, suspend, or discontinue any part of FieldDesk at any time. We do not guarantee that the application or any connected third-party service will be available without interruption or error.

12. Disclaimers

FieldDesk is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. FieldDesk is a record-keeping and workflow tool. Nothing in it constitutes legal, tax, accounting, or other professional advice.

13. Limitation of Liability

To the fullest extent permitted by law, Gardner Property Services LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of, or inability to use, FieldDesk. It will also not be liable for any loss of data, revenue, or profits. Nothing in these Terms limits liability that cannot be limited under applicable law.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of FieldDesk after an update means you accept the revised Terms.

15. Termination

We may suspend or end any user's access to FieldDesk at any time, with or without notice. When access ends, you must stop using the application and return or delete any business information in your possession, as we direct. Sections that by their nature should continue after termination, including Sections 6, 10, 12, 13, and 16, will continue to apply.

16. Governing Law

These Terms are governed by the laws of the State of [STATE — PLACEHOLDER: CONFIRM, E.G. NORTH CAROLINA], without regard to its conflict-of-law rules.

17. Contact

Questions about these Terms can be sent to:

Gardner Property Services LLC

Website: https://gardnerpropertyco.com/

Email: info@gardnerpropertyservices@gmail.com